Domain and Hosting Alerts

  • Console Database Maintenance
    THIS IS A SCHEDULED EVENT Jun 13, 22:00 - 23:00 AESTMay 14, 16:23 AESTScheduled - Customers are advised that we will be performing maintenance on our Console database. During the maintenance window, customers can expect a 30 minute period in which The Console will be inaccessible. All Domain management and account functions performed through the console may be unavailable during this short impact window. We are performing this change in order to increase redundancy to critical internal platforms. We appreciate your patience during this period.... Read more »
  • cPanel Email Delivery Issue (Microsoft)
    May 14, 16:27 AESTResolved - This issue has now been resolvedApr 6, 10:29 AESTUpdate - We would like to advise that the following cPanel servers have also been removed from Microsoft's blocklist and customers that are hosted on these servers will be able to send to Hotmail and Live users. cp393.ezyreg.com cp377.ezyreg.com cp223.ezyreg.com cp368.ezyreg.com cp319.ezyreg.com cp178.ezyreg.com cp217.ezyreg.com cp225.ezyreg.com cp233.ezyreg.com cp240.ezyreg.com cp242.ezyreg.com cp259.ezyreg.com cp262.ezyreg.com cp357.ezyreg.com cp358.ezyreg.com cp383.ezyreg.com cp389.ezyreg.com cp398.ezyreg.com cp147.ezyreg.com cp152.ezyreg.com cp219.ezyreg.com cp267.ezyreg.com cp324.ezyreg.com cp326.ezyreg.com cp338.ezyreg.com cp339.ezyreg.com We will provide further updates once they become available.Apr 3, 11:17 AESTUpdate - We would like to advise that the following cPanel servers have been removed from Microsoft's blocklist and customers that are hosted on these servers will be able to send to Hotmail and Live users. cp38.ezyreg.com cp202.ezyreg.com cp204.ezyreg.com cp208.ezyreg.com cp212.ezyreg.com cp222.ezyreg.com cp224.ezyreg.com cp226.ezyreg.com cp228.ezyreg.com cp230.ezyreg.com cp333.ezyreg.com cp235.ezyreg.com cp236.ezyreg.com cp237.ezyreg.com cp245.ezyreg.com cp246.ezyreg.com cp248.ezyreg.com cp256.ezyreg.com cp257.ezyreg.com cp258.ezyreg.com cp260.ezyreg.com cp264.ezyreg.com cp266.ezyreg.com cp269.ezyreg.com cp273.ezyreg.com cp323.ezyreg.com cp333.ezyreg.com cp344.ezyreg.com cp351.ezyreg.com cp359.ezyreg.com cp362.ezyreg.com cp365.ezyreg.com cp366.ezyreg.com cp369.ezyreg.com cp373.ezyreg.com cp374.ezyreg.com cp375.ezyreg.com cp376.ezyreg.com cp378.ezyreg.com cp387.ezyreg.com cp390.ezyreg.com cp392.ezyreg.com cp396.ezyreg.com cp546.ezyreg.com cp325.ezyreg.com cp391.ezyreg.com cp206.ezyreg.com We will... Read more »
  • Phone Line Network Maintenance
    Apr 18, 21:31 AESTCompleted - The scheduled maintenance has been completed.Apr 18, 20:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 18, 10:16 AESTScheduled - Our technical service team would like to advise customers that we will be performing maintenance to our internal phone systems. This work is being conducted to facilitate an improved customer experience when contacting us via our sales and support lines. We do not expect degraded phone quality during this period. Alternatively you can contact our customer service team through email during this maintenance period.... Read more »
  • Payment Gateway - Service Interruption
    Apr 12, 10:34 AESTResolved - Phone systems have started functioning as per normal and agents are now available through our phone lines. Apologies for any inconvenience this may have caused.Apr 12, 08:06 AESTInvestigating - We are currently experiencing issues with our phone systems. Technicians are looking into this as a priority. Live Chat and Email support are unaffected by this issue, although wait times may be longer than usual. We apologize for the inconvenience this incident may cause you... Read more »
  • Phone System Maintenance
    Apr 10, 21:00 AESTCompleted - The scheduled maintenance has been completed.Apr 10, 20:01 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 10, 15:14 AESTScheduled - Our technical service team would like to advise customers that we will be performing maintenance to our internal phone systems. This work is being conducted to facilitate an improved customer experience when contacting us via our sales and support lines. We do expect degraded phone quality during this period. Alternatively you can contact our customer service team through email during this maintenance period.... Read more »
  • Service Disruption: Phone Systems
    Apr 10, 10:07 AESTResolved - This incident has been resolved.Apr 9, 11:08 AESTInvestigating - Currently we are experiencing issues with our phone systems. Technicians are looking into this as a priority. Live Chat and Email support are unaffected by this issue, although wait times may be longer than usual. We apologise for the inconvenience this incident may cause you.... Read more »
  • .name Domain and Email Forwarder Maintenance
    Mar 23, 17:01 AEDTCompleted - The scheduled maintenance has been completed.Mar 23, 10:00 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 22, 14:00 AEDTScheduled - We wish to advise customers that Verisign is performing scheduled server maintenance for all .name domains which will result in downtime for all .name domains and related services as well as email forwarder services. Customers will also be unable to register, renew and manage .name domains via their console or the shopping cart. If you have any questions or concerns regarding this maintenance, please contact our customer service... Read more »
  • MySQL Server Disruption
    Mar 6, 16:05 AEDTResolved - We would like to advise that the MySQL database server has remained stable and will now be resolving this service alert.Mar 6, 11:13 AEDTMonitoring - We would like to advise that the issue affecting one of our MySQL database servers has now been resolved, however our system administrators are closely monitoring this to prevent similar occurrences happening again.Mar 6, 09:54 AEDTInvestigating - Our administrators identified an issue affecting one of our MySQL database servers, 'mysql-7.netregistry.net'. This will result in some sites experiencing database issues or failed connections to the database. This is... Read more »
  • MySQL Server Disruption
    Mar 5, 16:06 AEDTResolved - We would like to advise that the MySQL database server has remained stable and will now be resolving this service alert.Mar 5, 12:59 AEDTMonitoring - We would like to advise that the issue affecting one of our MySQL database servers has now been resolved, however our system administrators are closely monitoring this to prevent similar occurrences happening again.Mar 5, 10:34 AEDTInvestigating - Our administrators identified an issue affecting one of our MySQL database servers, 'mysql-7.partnerconsole.net'. This will result in some sites experiencing database issues or failed connections to the database. This is... Read more »
  • Uber Network Shutdown
    THIS IS A SCHEDULED EVENT Feb 23, 11:15 AEDT  -  Mar 9, 00:00 AEDTFeb 23, 10:44 AEDTScheduled - We wish to advise customers that we will be shutting down the Uber network today, Friday 23rd of February at 11:15 AM AEDT. Customer's that have not yet delegated their DNS away from Uber will face downtime after this period. We highly encourage customer's that have not yet updated their DNS to point to the new platform, to make the necessary changes as soon as possible. NOTE: If you are not sure on what changes need to be made, please search your inbox... Read more »